The telecommunications industry is at a major turning point. As of October 15, 2025, AT&T has stopped accepting new orders and service changes for its copper line (POTS) network across many areas. This milestone doesn’t just mark the end of an era—it signals an urgent need for building owners and facility managers to modernize critical systems that still depend on this aging infrastructure.

The Hidden Risks of Outdated Copper Lines

For decades, copper lines have powered the vital systems that keep buildings safe and operational—from fire panels and elevator phones to gate entry and security systems. But as these lines are decommissioned, continuing to rely on them exposes properties to serious vulnerabilities:

• Safety and compliance concerns. Fire alarms and elevator phones tied to copper lines may no longer meet code requirements, risking potential fines or liability.
• Rising costs. Carriers are significantly increasing rates for remaining copper services, meaning delayed action can result in higher operational expenses.
• Service instability. Without modern monitoring and redundancy, copper-based systems are far more prone to outages that can disrupt essential building functions.

Modern Alternatives Are More Reliable and Cost-Effective

The transition away from copper is both necessary and beneficial. Next-generation digital solutions offer higher reliability, real-time visibility, and lower long-term costs. These systems help ensure uninterrupted communication for emergency services, improve compliance, and prevent costly downtime.

At Connect United, we assist property managers and building owners in navigating this transition with confidence. Our “POTS in a Box” solution replaces outdated copper lines with a modern, fully managed platform that keeps essential systems online, compliant, and secure.

Planning Ahead Protects Your Building

Industry experts agree waiting until service termination deadlines approach can lead to rushed decisions, service outages, and higher costs. A proactive approach ensures a smooth migration, minimal disruption, and lasting reliability for tenants and staff alike.

Learn More

If your property still relies on traditional copper lines, now is the time to act. Connect United specializes in simplified, dependable telecom modernizations that protect your building’s essential services.

Visit www.connectunited.com or contact our team at (888) 288-5052 to schedule a consultation and start your transition plan today.