In today’s competitive landscape, exceptional customer service is no longer a luxury; it’s a necessity. Large enterprises, in particular, must deliver consistent, efficient, and personalized support to maintain customer loyalty and drive business growth. Cloud Contact Center as a Service (CCaaS) has emerged as a powerful tool to transform customer service operations. Real-World Benefits of […]
Read MoreA New Era of Telecom Brokerage I’m excited to announce the launch of Connect United, a new commercial telecom brokerage dedicated to providing exceptional service and support to businesses of all sizes. With over 20 years of experience in the technology industry, including roles at a major carrier and as a channel manager, I’ve cultivated […]
Read MoreIn today’s digital age, businesses are increasingly turning to cloud-based solutions to streamline operations and reduce costs. Desktop as a Service (DaaS) is one such solution that offers numerous benefits. Let’s explore how DaaS can transform your business and why working with a commercial technology advisor can make the transition seamless. What is Desktop as […]
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