The End of Copper: Why Building Owners Must Modernize Now
The telecommunications industry is at a major turning point. As of October 15, 2025, AT&T has stopped accepting new orders and service changes for its copper line (POTS) network across many areas. This milestone doesn’t just mark the end of an era—it signals an urgent need for building owners and facility managers to modernize critical […]
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AT&T Phone Lines: What Healthcare Facilities Need to Know
Healthcare facilities have long relied on copper phone lines (POTS) for critical systems—fire alarms, elevators, nurse call buttons, and more. But that’s about to change in a big way: AT&T will eliminate traditional copper landline service by 2029. In fact, AT&T has already stopped providing support, changes, or accepting new orders on the analog lines. […]
Read MoreElevating Customer Service: The Power of CCaaS for Large Enterprises
In today’s competitive landscape, exceptional customer service is no longer a luxury; it’s a necessity. Large enterprises, in particular, must deliver consistent, efficient, and personalized support to maintain customer loyalty and drive business growth. Cloud Contact Center as a Service (CCaaS) has emerged as a powerful tool to transform customer service operations. Real-World Benefits of […]
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Introducing Connect United: Your Trusted Partner for Commercial Telecom Solutions
A New Era of Telecom Brokerage I’m excited to announce the launch of Connect United, a new commercial telecom brokerage dedicated to providing exceptional service and support to businesses of all sizes. With over 20 years of experience in the technology industry, including roles at a major carrier and as a channel manager, I’ve cultivated […]
Read MoreElevate Your Business with Desktop as a Service (DaaS)
In today’s digital age, businesses are increasingly turning to cloud-based solutions to streamline operations and reduce costs. Desktop as a Service (DaaS) is one such solution that offers numerous benefits. Let’s explore how DaaS can transform your business and why working with a commercial technology advisor can make the transition seamless. What is Desktop as […]
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